Cookie Policy

1. Purpose

The purpose of this Cookie Policy is to inform users of the website www.hotelportoalegre.com.co about the use of cookies and similar technologies employed to optimize navigation, improve the user experience, and collect statistical and advertising information in a transparent and secure manner.

2. Definition of Cookies

Cookies are text files that the browser stores on the user's device when they visit the website. These files allow the device to be recognized on future visits and make it easier to interact with the site.

3. Types of Cookies Used

We use the following categories of cookies on our website:

  • Technical or necessary cookies: These cookies enable the basic functioning of the site and are essential for browsing and accessing essential services.
  • Personalization cookies: These cookies allow us to remember user settings such as language, region, or display preferences.
  • Analytics cookies: These cookies allow us to measure user activity, compile traffic statistics, and improve the site’s performance.
  • Advertising and behavioral cookies: These cookies enable the display of personalized ads based on the user's browsing habits.
4. Purpose of Using Cookies

Cookies are used on this website for the following purposes:

  • Make it easier to navigate the site and access online services.
  • Analyze user behavior to improve the site's usability.
  • Customize your browsing experience.
  • To provide targeted advertising and promotions of interest related to the hotel's services.
5. Cookie Management and Settings

Users can accept, reject, or configure the use of cookies at any time through their browser settings.

Disabling certain cookies may limit the site's functionality. Users can delete cookies stored on their device by following the instructions for their browser (Chrome, Firefox, Edge, Safari, and others).

6. Data Processing and Privacy

The use of cookies does not collect sensitive personal information. However, the information obtained may be linked to the user’s personal data only if the user voluntarily provides it during processes such as reservations or contact forms. In such cases, the information will be handled in accordance with the Privacy and Personal Data Policy of Hotel Portoalegre Coveñas

7. Term and Amendments

The Hotel reserves the right to modify this Cookie Policy at any time. Any changes will be posted on the website in a timely manner www.hotelportoalegre.com.co